RIP Customer Service

Customer Service, or the series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation, died a long and painful death it can be reported.

It had been in ailing health for most of the 90s and the fatal wound was delivered in the early 2000's. The nail in the coffin can probably be attributed to the economic downturn currently ravaging the world's economy.

Although not an only child of corporate America, it was orphaned as cost cutting measures began to take hold and died penniless and alone.

RIP Customer Service, and let's hope the customers don't rise up and revolt over the way they are currently treated!

Regimented

So, my trainer's got me on this new program. I have all these grams of protein to digest every day, and meals every 2 to 3 hours. I'm feeling like I'm in the army...and not in a good way, because I'm feeling bloated and not thinner! =)

In the long run, I know it's for the best and will be worth it...just feeling a little difficult to wrap myself around right now!

Simple Win

this week my simple win is to be a more active social butterfly. In addition to stepping up last weeks and hitting the gym twice for just cardio and three full circuit and cardio workouts.

There it is...we'll see how I do.

Reset

Have you ever wanted to just press the reset button and start over? Maybe richer, or more athletic, or thinner. For whatever reason, I think all of us have thought about just hitting the reset button at one point in time or another. The question remains, what do you do once it's been reset? Do you learn the lessons and change, or continue on your tried and true path? I'm hoping that if I got a reset, I would learn my lesson from the past and start down a new and improved path. Whatever that may be.

Today was one of those days, I just wanted to hit the reset button and start over.

Simple Wins

Everyone's talking about simple wins and a-ha moments these days. There are commercials about it, one's for a diabetes testing device and the other for an insurance company. Whatever the slogan's being used for, it's a great concept. A simple win. Everyone needs a simple win. It got me thinking. What would happen if I planned a simple win every week? What if I set a small, attainable goal, a simple win, if you will and as able to achieve it every week? It can't be a bad idea. So, I decided to start. I will have a simple win every week.

This week's simple win is making it to the gym at least three times to complete a full circuit workout AND my interval cardio. I'll evaluate at the end of the week, see how I did and set a new simple win.

Musical Moments...

I've decided that working on Broadway has ruined me for love. How can I be satisfied with love in the real world when, upon meeting he and I don't break into spontaneous song to profess our love for each other? How can I know that he likes me after a few dates unless he breaks into a rousing ballad saying as much? How can I not be spoiled on love when that's what happens on the stage every night?

I don't have that many ballads running through my head at any one point in time. I do, every once in a while, break into spontaneous song - but only when the moment calls for it and it feels right. I just don't know if I want the pressure of having to have the right romantic line when it's necessary, or having to break into song to deliver it.

I think Broadway has ruined me for love...

Owen...

Happy Birthday Owen Marek. I miss you all the time!

Debate...

so now we can debate what people's rights are in this great democracy. We can debate what in-alienable rights are. We can debate whether segments of the population can take rights (in-alienable or fundamental) away from an under-represented segment of the population. Do we get to debate whether or not I am human next? Or whether I'm a man? Where do we end the debate?

We could go on debating all things all the time, nobody would ever be happy with the outcomes. But, why oh why, are we debating people's rights?