Monday, September 24, 2007

customer service

has it gone away? I would really like to know where it's gone with the big companies out there. customer service is not telling the customer that they are talking semantics. customer service is trying to assist the customer when they call with a complaint/problem. customer service operators should have the assistance and backing of the company that they represent to keep the customer happy. customer service would have answers, not questions or arguments for you.

FED EX sucks!

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